Effective Date: 28 June 2025
These Terms of Service (“Terms”) govern your access to and use of F’loir’s website, services, and deliverables. By visiting or placing an order with F’loir (“we,” “us,” or “our”), you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
1. Definitions
Client, you, or your means any individual or entity who accesses, registers with, or uses our website or engages our services.
Services means all creative, design, branding, digital and related services provided by F’loir.
2. Scope of Services
Details of each engagement (scope, deliverables, timeline, fees) will be set out in a separate proposal or statement of work (“SOW”) agreed in writing.
Any work outside the agreed SOW may incur additional fees.
3. Client Obligations
You agree to provide accurate project requirements, timely feedback, and any materials (logos, copy, images) needed to complete the Services.
Delays in providing requested information may affect timelines.
4. Fees and Payment
All fees are set out in the SOW.
A non‑refundable advance of 70% is due on signing. The balance is due upon delivery of final assets or as otherwise specified.
Late payments incur interest at 10% per month. We may suspend Services until payment is received.
5. Intellectual Property
F’loir retains all rights, title, and interest in pre‑existing materials, concepts, templates, or tools used in providing the Services (“F’loir IP”).
Upon full payment, you receive a non‑exclusive, perpetual license to use final deliverables for the purposes specified in the SOW.
Any additional use, resale, or sublicensing requires our prior written consent.
6. Revisions
Standard revisions are limited to [number] rounds as specified in the SOW.
Additional revisions or scope changes will be billed at our standard hourly rate.
7. Confidentiality
Each party agrees to keep the other’s confidential information secure and to use it only for the purposes of the engagement.
This obligation survives termination of these Terms.
8. Warranties and Disclaimers
We warrant that we will perform Services in a professional and workmanlike manner.
EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED “AS IS” WITHOUT ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED.
9. Limitation of Liability
To the maximum extent permitted by law, F’loir’s total liability for any claim arising out of or related to these Terms shall not exceed the fees paid by you under the relevant SOW.
We are not liable for indirect, incidental, special, or consequential damages, including loss of profits or data.
10. Termination
Either party may terminate the engagement for material breach with 14 days’ written notice if the breach remains uncured.
Upon termination, you will pay for all work completed up to the termination date, and we will deliver any work in progress.
11. Dispute Resolution
Any dispute under these Terms shall first be referred to senior representatives for negotiation.
If unresolved within 30 days, disputes shall be finally settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement. The seat of arbitration shall be [City], India. Proceedings shall be in English.
12. Governing Law
These Terms are governed by the laws of India. The courts of [City], India have exclusive jurisdiction over any disputes not subject to arbitration.
13. Force Majeure
Neither party is liable for delays or failures due to events beyond its reasonable control, including natural disasters, strikes, or government actions.
14. Notices
All notices must be in writing and sent to:
Email: info@houseoffloir.com
15. Severability
If any provision of these Terms is held unenforceable, the remainder will remain in full force and effect.
16. Amendments
We may update these Terms at any time. The “Effective Date” above will reflect the latest revision. Continued use after changes constitutes acceptance.
